Terms of Service

By requesting a quote or booking with Elite Star Movers, you agree that estimates are based on information you provide and may change if inventory, access, services, or schedule details change. Final charges and payment terms are set by your signed estimate and moving agreement. You are responsible for accurate inventory, securing required parking/access, and disclosing fragile, high-value, or special-handling items before the move. Deposits, cancellations, and reschedules are covered by the Deposit & Cancellation Policy below. Liability and valuation (if any) are as described in your moving documents and applicable Texas regulations. Website content is for general information and does not replace a signed agreement. Questions: (512) 358-7827 · info@elitestarmovers.com · www.elitestarmovers.com. Elite Star Movers, Buda, TX. TXDMV #007098595c.

Deposit & Cancellation Policy

To reserve your move date, Elite Star Movers requires a deposit: $100 for local hourly moves, 15% of your quoted price for local flat-rate moves, or 10% of your quoted price for long-distance moves, paid by credit or debit card, Venmo, Zelle, or Apple Pay. Your deposit is applied in full to your final bill.

If you cancel more than 72 hours before your scheduled move, we refund your deposit in full. If you cancel within 72 hours, your deposit is non-refundable because we’ve reserved a crew for your move that usually can’t be rebooked on short notice; no other cancellation charge applies.

If you reschedule more than 72 hours ahead, your deposit moves to your new date. If Elite Star Movers cancels, we refund your deposit in full.

Cancellations and reschedules must be made by phone or email at (512) 358-7827 / info@elitestarmovers.com.